Refund Policy
Last updated: December 25, 2025
We want you to be completely satisfied with OrderFlowz. This policy explains our refund terms, plan upgrades, and cancellation procedures.
30-Day Money-Back Guarantee
We offer a full refund within 30 days of your initial purchase, no questions asked.
- •Request a refund within 30 days of your first payment
- •Full refund of the subscription amount
- •No questions asked - if you're not satisfied, we'll refund you
After 30 Days - No Refunds
After the 30-day period, we do not offer refunds for any reason. Please consider this before purchasing.
- •No refunds are available after 30 days from the purchase date
- •This applies to all subscription plans
- •You can still cancel your subscription to prevent future charges
Plan Upgrades
When you upgrade your plan, you pay only the difference between your current plan price and the new plan price. Your new subscription starts fresh for a full year.
- •Pay only the price difference between plans ($199 - $99 = $100)
- •Your current plan is considered fully used
- •Upgrade takes effect immediately with a new full year
- •Your new plan features are available right away
If you're on the Starter plan ($99/year) and upgrade to Professional ($199/year) at any point, you'll pay $100 (the difference: $199 - $99). You then get a full year of the Professional plan starting from the upgrade date.
Plan Downgrades
Downgrading to a lower plan is not available mid-subscription. You can choose a different plan when your current subscription expires.
- •Downgrades are not available during an active subscription
- •No partial refunds for unused features
- •Select a different plan at renewal time
Subscription Cancellation
You can cancel your subscription at any time. Your access will continue until the end of your current billing period.
- •Cancel anytime from your account settings
- •Access continues until the end of your paid period
- •No automatic renewal after cancellation
How to Request a Refund
To request a refund within the 30-day period, follow these steps:
- 1.Contact us through the Contact link in the footer
- 2.Include your account email and order details
- 3.We'll process your request within 3-5 business days
- 4.Refund will be credited to your original payment method
Questions?
If you have any questions about our refund policy or need assistance, please contact us through the Contact link in the footer. We're here to help!